PRIVACY POLICY
(Date of Last Revision: September 9, 2020)
The website https://www.lookingglass.legal (the “Site”) is owned and operated by Looking Glass Research, LLC (“Looking Glass,” “we,” or “us”). We provide certain services through the Site, including services that allow a user to register for an account; allow a user to input user-generated text; and convert user-generated text to a professionally formatted and stylized document read-to-file with applicable court services (collectively, the “Services”).
By using the Services, you consent to the data practices described in this Privacy Policy. This Privacy Policy does not apply to the practices of companies that we do not own and/or control or to people that we do not employ or manage.
We collect your information only when you provide it to us, and we collect only the minimum amount of information necessary. We do not sell or rent your information to third parties.
Information We Collect
We collect Personal Information that you choose to provide to us when you contact us to request information regarding our services or when you otherwise use the Services. “Personal Information” is the types of information we identify below.
We may collect contact information, including, without limitation, your name, email address, mailing address, phone number, and zip code (“Contact Information”)(“User Information”).
We also may collect analytical information such as the time of your visit, pages visited, and time spent on each page of the webpages; referring site details; network location; products you viewed; browser type; operating system; IP address; and device information (“Analytical Information”).
We may also collect Personal Information from third parties, including when you choose to participate in a third-party application or features such as on a social media page or a similar application or feature on a third-party website.
If you make a purchase using the Site, we will use third-party payment processors to process the transaction. As such, the collection and use of your financial data is governed by the terms of use and privacy polies of the third-party payment processor. We use Stripe, Inc. and you can find their terms of use and privacy policy here: https://stripe.com/checkout/legal and https://stripe.com/privacy.
How We Use Your Information
We use your Personal Information to provide you the Services, and to receive and respond to your inquiries about services, warranties, or support. To adequately address your questions or provide you follow up on the Services, we may subsequently need to request additional information. We may use your Personal Information to contact you about services of Looking Glass that we believe may be of interest to you.
We use your Contact Information and User Information to provide you the Services. You agree to hereby grant Looking Glass a royalty-free, world-wide, irrevocable, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, redistribute, and display such Contact Information and User Information in any form solely for the purposes of providing the Services and any purpose tangentially related to the Service for as long as you maintain a registered account with the Site. Without limiting any rights in the Contact Information and User Information, we will have the perpetual right to collect, extract, compile, synthesize, and analyze the Contact Information and User Information, and we may use it for any lawful business purpose without a duty of accounting to you, provided that the Contact Information and User Information is used only in a form that is de-identified and aggregated with the information of other users.
When you use the Services, we may automatically collect and use Analytical Information in order for us to track your movement on the Site to improve our layout and page arrangement, get information on your browser type to ensure our Site remains compatible with the browsers used by our customers, improve your experience with our Services, or to promote Looking Glass’s services. We may also use your Analytical Information in the aggregate to determine market trends and trends in customer behavior and to improve navigation of our Site.
We may also collect, extract, compile, synthesize, and analyze non-personally identifiable data or information (data or information that does not identify an entity or natural person as the source thereof) resulting from your access to the Site and your use and operation of the Services. To the extent any such data or information is collected or generated by us, the data and information will be solely owned by us, and we may use it for any lawful business purpose without a duty of accounting to you, provided that the data and information is used only in an aggregated form, without directly identifying you, any user or customer, or any other entity or natural person as the source thereof.
Information Sharing and Disclosure
We may share your Personal Information to provide a product or service you have requested.
We may share your Personal Information with service providers that perform tasks on our behalf related to our business, such as analytical services, marketing services that may provide you advertising on our behalf, customer service, employment services, or social media services. Such businesses include, but are not limited to: Squarespace, Rabbit Hole Systems, Stripe, Twitter, Facebook, Instagram, and LinkedIn.
We may disclose your Personal Information as required or appropriate by law, including: (i) to comply with legal process and to respond to requests from public and government authorities; (ii) to enforce our terms and conditions, including investigations of potential violations thereof; (iii) to detect, prevent, or otherwise address fraud, security, or technical issues; and (iv) to protect our operations.
We may otherwise share or disclose your Personal Information with your consent.
Your Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding.
Your Choices
You may limit collection of certain of your Personal Information by not sharing it with us. However, it is important to remember that if you limit the collection of your information, the Services may not function properly, and we might not be able to fully respond to your questions.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site, or transmitted to other users of the Site or third parties (collectively, the “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk.
We store your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer period is permitted or required by law.
Cookies
We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons, embedded scripts) to help provide you a better, more personalized user experience. The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies. Please be advised that disabling cookies through either method may impact many of the features of the Site.
The use of third-party cookies is not covered by our Privacy Policy. We do not have access or control over these cookies. If you continue to use the Site, we will assume you agree to the use of these cookies.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Site and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt-out of tracking of analytics by Google, click here.
Interest-Based Ads
Looking Glass or unaffiliated third parties may use cookies and other technologies on the Site and third-party websites to collect information about your online activities over time and across different websites you visit in order to provide you with interest-based advertising. You can generally opt out of receiving interest-based advertisements from members of the Network Advertising Initiative (“NAI”) or the Digital Advertising Alliance (“DAA”) by clicking here for NAI or here for DAA. When you opt out using these links, please note that you may still receive advertisements. They just will not be personalized based on your interests.
Do Not Track
Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Site does not currently interpret, respond to, or alter its practices when it receives “Do Not Track” signals.
Links to Social Media
The Site may contain links to social networking and other websites that are operated and controlled by third parties. We do not take responsibility for the content or the privacy practices employed by such other websites. Unless otherwise stated, any information you share with any such third-party website will be collected by that party and not us, and will be subject to that party’s privacy policy (if any) and not this Privacy Policy. In such situation, we have no control over, and shall not be responsible for, that party’s use of the information you provide to them.
Security
We maintain reasonable technical safeguards to protect the security, integrity, and privacy of your Personal Information. However, no method of internet transmission or electronic storage is 100% secure or error-free, so it is never possible to guarantee absolute security.
Notice to California residents
We do not meet the definition of “business” under the California Consumer Privacy Act, and therefore, we are exempt from its requirements. Further, we do not disclose your personal data to any third party for such third party’s direct marketing purposes. Thus, under California Civil Code Sections 1798.80-1798.84, upon your request, we have no obligation to provide you further information. Any inquiries regarding the Terms of Use or, specifically, this Privacy Policy can be directed to the contact identified below.
Notice to Utah residents
We do not disclose your personal data to any third party for such third party’s direct marketing purposes.
Notice to Nevada Residents
Nevada law allows Nevada residents to opt-out of the sale of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to a person for the person to license or sell the information to additional persons. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt-out of sales and we will record your instructions and incorporate them in the future if our policy changes. Opt-out requests may be sent to contact@lookingglass.legal.
Commitment to Children’s Privacy
In compliance with the Children's Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1-312.12, the Site does not collect information from children under eighteen (18) years of age, and we do not intentionally collect information from persons under eighteen (18) years of age. Use of the Services is limited to users that are eighteen (18) years of age and older. By using the Services, you represent and warrant that you are eighteen (18) years of age or older.
Policies of Other Websites
The Site may contain links to third-party websites not owned or controlled by us. We are not responsible for the privacy policies of any third-party websites which you may access through a third-party link. Further, these third-party websites may have privacy policies that differ from this Privacy Policy. We disclaim all responsibility for the privacy practices of such other third-party websites. You should read the privacy policies of each third-party website you visit to determine what information each third-party website may be collecting about you and how they intend to use such information.
Changes to this Privacy Policy
We reserve the right to change, modify, or otherwise update this policy at any time. Unless otherwise noted, any changes to this Privacy Policy will be effective immediately. Your continued use of the Services following any changes to this Privacy Policy indicates your consent to the practices described in revised Privacy Policy. If any changes are material, we may provide you notice of such changes by posting notice on the Site or by other means.
Contacting Us
If you have any questions or comments about this Privacy Policy, please contact us by email at contact@lookingglass.legal.